Exposing the Risks. Reclaiming our Future.
A warning and a roadmap, a must-read for anyone shaping the future of learning and work with technology.
BOOK SERIES
We were promised technology that would empower learners and workers. Instead, it often builds invisible barriers. Credentials meant to expand opportunity become new forms of gatekeeping. Skill-rich data designed to personalize learning is weaponized to profile and limit. Artificial intelligence tools designed to support often end up amplifying bias. And at the center of it all? We—the designers, developers, and leaders who shape these systems.
The When We Cause Harm series dares to ask the hard questions:
- What happens when innovation goes wrong?
- Who pays the price when systems fail?
- And—most importantly, how can we build better?
Across four influential books, this series shines a light on the hidden risks of today’s credentialing, skills-rich, and AI-powered learning and work systems, while weaving a thread of hope. Because harm is not inevitable, with courage, humility, and better design, we can build systems that actively avoid damage and unlock human dignity, creativity, and possibility.
BOOK SERIES
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When We Cause Harm
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